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5 Questions to Ask When Choosing A Drainage Company

Few things are as frustrating as blocked drains. 

Whether it's a clogged sink, a backed-up sewer line, or poor garden drainage, addressing these problems quickly is essential for your home and your bank balance.

When facing drainage issues, you need to find a reliable drainage company to help fix the problem. But with so many options out there, it can be difficult to narrow the field down.

To help you make a better decision, here are 5 questions to ask when choosing a drainage company.

5 Questions to Ask When Choosing A Drainage Company
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“What is Your Experience and Expertise?”

Before putting your home in the hands of any old drainage company, ask about their experience and expertise first.

A good drainage company should have a track record of successful projects, covering a wide range of problems. From simple clogs to complex drainage systems, ask about their experience dealing with drainage problems such as yours.

“Can You Provide References?”

Hearing reviews from past customers is one of the best ways to get a feel for a drainage company's service level. Ask the company if they can provide testimonials, or, look on their Google reviews to find them for yourself. Read a good amount of reviews to get an idea of the company’s professionalism, reliability and success.

“What Drainage Services Do You Offer?”

Drainage issues come in all shapes and sizes. Make sure the drainage company you go for can fix the problem you have. Whether that is drain cleaning, a CCTV survey or drain reconstruction, you want a company that can handle the job efficiently and expertly.

“Do You Provide Emergency Services?”

Drainage problems can occur at any time. If yours is urgent, you need a company that offers emergency services. Ask the drainage company how quickly they can get to you. If your drainage problem is causing bigger issues, you need a company that can attend to your property ASAP.

“Are You Licensed and Insured?”

An honest drainage company will have no problem showing you proof of licence or insurance policies. You want peace of mind that the company can be trusted to do their job properly and that your home is protected in case anything goes wrong! If this question gets a drainage company’s back up, that’s probably a bad sign!

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    FREQUENTLY ASKED QUESTIONS

    How much does it cost to clear a drain in the UK?

    Drain jetting costs between £70 and £175 on average. Drain jetting is the most effective technique a professional drainage repair service provider in London can use. It thoroughly removes any obstructions, resulting in clear pipes and eliminating immediate drain issues. The process also removes other debris that’s building up along the length of the pipe, preventing further problems in future.

    Can a plumber fix blocked drains?

    While some plumbers will attempt to tackle a blocked drain, their expertise mainly lies with water coming into your home rather than going out of it. So a plumber can fix dripping taps, install a new sink or repair leaky pipes internally. But a drainage services company is better to resolve issues with drains and wastewater leaving your property.

    When should you call a plumber for a clogged drain?

    If your sink is blocked or your toilet is overflowing, you can call a plumber, but if it’s your drains that are clogged, emitting a bad smell or can’t be unclogged with a plunger, it’s time to call a local drainage service. They have the equipment and experience to resolve larger problems.

    What does a drainage company do?

    Drainage companies offer a variety of services, from the installation of drainage systems to homes and businesses to resolving problems with existing systems. Good drainage companies will use CCTV inspection to evaluate the state of existing pipes and can remove blockages, suggesting replacement or repairs to pipework when necessary.

    What are the types of drainage?

    A drainage system is a series of channels that carry excess water away from humans, animals, or plants. There are two main types in UK homes:

    • Surface drainage systems: including downspouts, gullies in your garden, and linear drains – carrying away excess rainwater.
    • Grey water systems: including your kitchen and bathroom wastewater from sinks, toilets, baths and showers.

    What is the importance of drainage?

    Drainage removes excess water away from the property. Rainwater is drained away to prevent standing water which can cause soil erosion and damage the fabric of your home. Grey water from kitchens and bathrooms is conducted into the main sewage system for cleaning and purifying. Without drainage, homes would flood or become contaminated with sewage.

    Tips on How to Select A Drainage Contractor

    A drainage issue isn’t something you can necessarily handle yourself. To avoid future problems, a contractor must address the underlying condition. This isn’t always easy, but the right drain experts will work with you to fix any issues as effectively and efficiently as possible. When choosing a drainage firm in London, here’s what to look for:

    when to hire a drainage company in London
    • A good contractor will have good references. You want a company with expertise that knows what it’s doing. Positive references are a good indication that your contractor will resolve the problem in the most suitable way, is courteous and easy to deal with, and follows through on their promises.
    • Your contractor should offer a significant guarantee. This is a sign that they’re confident in the quality of their work, so watch out for any contractor who won’t.
    • For drainage contractors, price isn’t always the best indicator of quality. Rely more on references, guarantees, and their expertise in the field. The cheapest quote could lead to an ineffective solution.
    • As a customer, you should be completely at ease with your contractor. Your contractor should explain the problem with your drains clearly and suggest practical solutions. If you’re uncomfortable, don’t hesitate to change firms altogether.
    • A scale drawing should be available. A good sewerage company in London must have general knowledge of construction and the relevant building regulations. The contractor should give you a clear, scale drawing of the project and sit down with you and explain everything in detail. It’s a good opportunity to air any worries you may have.

    Common Causes of Clogged Drains and How to Deal with Them

    While there are some home remedies you can try to resolve problems with blockages, you will often end up searching Google for a ‘drainage company near me’ for professional help. Listed below are a few of the most common causes of clogged drains and the prescribed fixes for each of them:

    • Hair: Plunging the drain is sometimes successful. You may be tempted to try a commercially available drain cleaner, but this can damage pipes if used frequently. Try and use a baking soda and vinegar solution on a regular basis to keep pipes clear, but if obstructions build-up, you may need a drainage contractor.
    • Soap: The ideal method to remove soap accumulated in pipes is pressure cleaning by experts.
    • Dirt: Using drain rods may work, but if you’re inexperienced, you could damage your pipework. Call in the professionals.
    • Oil, Grease, and Fat: Try mixing some detergent with hot water in the sink bowl, and flush it away with hot water. This usually dissolves any hardened fat. Plunge the sink, but if the problem doesn’t resolve, contact an expert.
    • Food Waste: Avoid flushing food waste down your drain. Clear dishes into the bin before washing them. Food waste may still accumulate over time, so if water runs sluggishly away when you remove the sink plug, you may need expert help to flush through your system with high-powered water.
    Overall, drainage companies in London are best placed to deal with any drain problems on your property. Our expert team here at Environ Drainage Services London provides a range of high-quality services to keep blockages at bay. Visit our homepage to learn more.

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